Privacy Policy

1. Overview

Decima Stem Cells (“Decima,” “we,” “us,” or “our”), a service of Nova Arc Holdings, operates decimastemcells.com and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA).

2. Information We Collect

We collect the following categories of information:

• Contact information: Name, email address, phone number, and mailing address provided when you contact us or complete our intake form.
• Health information: Medical history, current conditions, medications, and health goals provided during the patient intake process. This information is considered protected health information (PHI) under HIPAA.
• Usage information: Information about how you interact with our website, including pages visited, time spent, and referring websites, collected via standard web analytics tools.
• Communications: Records of communications between you and Decima, including emails, phone calls, and messages.

3. How We Use Your Information

We use your information for the following purposes:

• Reviewing your case and determining eligibility for treatment coordination
• Designing and communicating your personalized treatment protocol
• Coordinating with partner clinics and physicians in our network, with your consent
• Conducting post-treatment follow-up and biomarker tracking
• Improving our services and website
• Complying with applicable law and regulatory requirements

4. HIPAA Compliance

To the extent that Decima functions as a business associate under HIPAA, we handle protected health information in accordance with applicable HIPAA requirements. We implement administrative, physical, and technical safeguards to protect PHI. We do not sell, rent, or share PHI with third parties for marketing purposes. PHI is only shared with your treating physicians and partner clinics with your explicit written consent, or as otherwise permitted or required by law.

5. Data Sharing

We do not sell your personal information. We share personal information only in the following circumstances: (a) with your explicit consent, including sharing your health information with partner clinics for treatment coordination; (b) with service providers who assist us in operating our website and services, under confidentiality agreements; (c) as required by law, court order, or regulatory authority; (d) to protect the rights, property, or safety of Decima, our patients, or others.

6. Data Retention

We retain personal information for as long as necessary to provide our services and comply with applicable legal obligations. Health information related to treatment coordination is retained for a minimum of seven years following the date of service, in accordance with applicable medical records retention requirements.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information including the right to access, correct, or delete your information; the right to object to or restrict certain processing; and the right to data portability. To exercise these rights, contact us at privacy@decimastemcells.com.

8. Contact

For privacy-related questions or to exercise your rights, contact us at privacy@decimastemcells.com or by mail at Decima Stem Cells, 2820 NE 214th Street Suite 801, Aventura, FL 33180.

This Privacy Policy is provided for informational purposes. Decima recommends consulting with a qualified attorney regarding your specific legal obligations. This policy will be updated as our services and applicable law evolve.